Delete account and data

If you still have app access

1. Open 67 CLUB → Profile.
2. Select Delete account.
3. Read the warning and confirm.

This deletes your account, scores, rounds and associated battles on the server. Any remaining server files for those battles are also removed. Those battles may disappear from your opponent’s server history. This action is permanent.

Without access to the app

Email helpdesk@bitwe.pt using «67 CLUB — Delete account and data», or prepare a message below. You do not need to reinstall the app. Include your username if known and explain the request.

We do not collect email addresses when players register, so an email alone does not prove ownership. We may request limited information to verify the request. We do not delete accounts solely on the basis of a public username and do not ask you to send a session token. If ownership cannot be verified, we explain the difficulty and available alternatives.

What may remain

• Restricted backups until normal rotation, within 9 days.
• Information strictly necessary for a legal obligation or dispute, where justified and for the applicable period.
• Local copies, exported files and Reels already saved or shared by either player. Account deletion cannot recall files from other devices or social networks. To remove local device data, clear app data or uninstall; remove exported files separately.

You can also request deletion of specific data without closing the account. Identify the content, and we will explain the effects and any limitations.

Confirmation and timing

In-app deletion is executed on the server when the operation succeeds. Email requests are reviewed and normally answered within one month. If a lawful extension is necessary, we explain why within the first month. We confirm deletion only once completed.

The controller is Bitwe, Lda.. See the Privacy policy for other rights and contacts.